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User-Centred Design (UCD) Coaching

Prison Talk

Giving user-centred design the foundations to succeed

Sometimes great teams just need some outside support to help get things moving along. Whether it is getting a user-centred design team assembled from scratch, additional one-to-one support for existing staff, career development, or improving UCD / business ways of working - coaching can be an ideal solution.

I offer both one-off, ad-hoc or even long-term coaching engagements where I can support the journey toward the team’s shared goals and ambitions. Facilitation is easy, adaptable and flexible. UCD coaching can be facilitated online, in-person (location permitting) or a combination of both - whichever is best suited to get the team to their shared goals and ambitions.

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Where UCD coaching can support your needs

My user-centred design coaching can be tailored to meet your specific needs and can cover a range of topics such as:

  • One-to-one career development
  • Portfolio building for designers and researchers
  • Heuristic review of existing capability or product
  • Building of internal design and research capabilities
  • Delivery improvements between UCD teams and other inter-dependent departments
  • Lean user research and design methodologies
  • Improving the influence of research and insights reports
  • Introduction to user-centred design for government services and the Central Digital & Data Office (CDDO) Service Manual
  • Supporting the preparation for a CDDO Service Assessment for designers and researchers

Let's start with a chat

Still thinking coaching could be useful? Why not get in touch so we can see how I can best support your project: